Just an FYI, I cant say I’d recommend Stoke for servicing.
Turned up Sat morning to be told that my service wasn’t on their system, no apology, couldn’t care less, is next Saturday good for you?
I wasn’t going anywhere anyway as we had less than 50% battery to get us home. Luckily the workshop manager popped out at the right time and said he could fit me in.
When I came back the things I wanted looked at under warranty weren’t looked at.
I was told i didn’t even need to be in Stoke as Crewe has an EV technician and I could’ve taken it there, regardless what Renault customer services had said on the phone.
Very, very minor thing but do garages not clean a car anymore? Is that a bygone thing now? Also had to give the technician a metal clip that was left on the seat which I’m hoping wasn’t from my car.
Never mind the underlying fact that I had to pay £70 for an “inspection” which was no different to a £30 MOT. Personally it’s not a service if you didn’t actually do anything other than look at it.
Just posting another email off to Renault customer services so they can add to my ever growing folder of complaints.