This is from Google translate of @Christian PDF that he published in French.
The key one for me was about the Gear box oil. Renault say DON’T change it!!!
**MINUTES of the MEETING of 04.27.2016** Renault Twizy and Francophones Fans The meeting of 27 April 2016 left all participants feel they have advanced the Because of the Twizy. It took place in a friendly and relaxed atmosphere but above studious, thanks to thorough preparation on both sides. Twizy the fans present that day renew their thanks to Renault for the strength and quality of the meeting. Attendees : for Renault Eric Feunteun (Director of the EV program), Vincent Geslin (Deputy Program Director Twizy) Pierre-Emmanuel Lamazière (Product Manager Twizy), Wim Kleijn (trading range Manager adjoin Twizy), Pierrick Barbe (Project Manager aftermarket Twizy), François-Xavier Delage (Engineer Assistant Chief Twizy), Philippe Barillon (Customer Relations), Maxime Cannesson (Head editorial) For Francophones Twizy Fans Laurent Canada, Christian Dehais, Alain Giraud Léo Lellouche, Cédric Ullens 1. Sales The first good news is essential is reaffirmed commitment from Renault continue the product Twizy. Although the outlook is improving, its evolution is still limited by weak sales and therefore limited budgets. For now, the changes will only be made for respond to changes in legislation in Europe (DRL for example), or in the at the mercy of world markets addressed. 1.1 Correct the general mediocrity of dealers. A new training campaign at the concessions held by the end of the year. 1.2 Comply with delivery. The current delivery time is 4 months. Given the weak sales, Renault has a hundred Twizy in stock. This situation is unlikely to change significantly. 1.3 Return of the Twizy in showrooms and for testing and as courtesy vehicle. For the same reason it is not possible to immobilize one or more Twizy by concession (over 4,000 in France only), however original ideas were issued as to make the trials by "sponsors", ie owners of Twizy part-cons of vouchers or loans by vehicle rental companies like Totem Mobi in Marseille. 1.4 Lobby the government for an environmental bonus. There has been lobbying from Renault but the major obstacle is related to the position single Renault electric quadricycle in the sector. The other actors are much smaller and give a bonus to quadricycles would amount to giving a bonus at Renault that its automakers competitors, particularly PSA, perceived as favoritism. In addition, policies do not see the electoral interest such a measure would pass almost unnoticed. 1.5 Develop a buddy system. See section 1.3 1.6 advanced by Renault Ideas - Internet sales site dedicated to the Twizy - Dedicated sales areas - Limited series - Extensive customization possibilities to the extreme (stickers, 3D printing ...) - Other sales discounts: Twizy owners to receive "pay" (in set) in consideration of the display advertising stickers on their vehicles. 2. batteries Rentals 2.1 Ability to change mileage, both upward and downward, without administrative fees. This remains pending information of Vincent Geslin. 2.2 To have the choice to either rent or buy the batteries. Renault is not favorable but thought the problem. In Britain, where the system is tested, only 5% of Zoe are sold with batteries. One positive of the battery rental, not stressed enough is the fact that the recycling of battery is included in the rent, whereas in case of purchase is an additional cost to the responsibility of the customer, very high and he seems never approached by competitors. 2.3 Do not pay the rent for periods of nonuse. Not because it would be very complicated to implement and would return to pay more for the rest of the year. 3. Maintenance and Service 3.1 Supports 100% of feeder failures and gearbox and all elements with original defects. Renault admits not having anticipated the release of the guarantee of the charger and the gearbox, where a heterogeneous processing, case by case, so far. Very quickly a gate Support will be sent to the dealers in order to make it homogeneous. However a 100% cover is excluded. The Twizy fans want this grid is their sent. 3.2 Review and clarify the maintenance of the gearbox (currently no planned drainage and quality of oil lower than that recommended by the manufacturer) Renault policy on all gearboxes is that there is no maintenance. So no drain. The logical consequence is that if a defect is found, Renault should take the replacement of gear more or less in charge but Vincent Geslin must specify the answer. Waiting for the message to get across is to stop advising users to make their emptying. 3.3 Improve the availability of spare parts. On normal wear parts such as pads or tires, the time limit should not exceed 48 hours. 3.4 Provide a test of battery capacity with results written at the time of revision or request. The ZE experts are able to achieve but the conditions are unclear. 3.5 More workshops ZE. See above paragraph 1.1 Cédric Ullens has suggested a mobile workshop truck. 3.6 Improved wheel alignment, is currently the rule. not addressed 4. Accessories 4.1 Side windows for better quality and ergonomics Rigid polycarbonate panes of original design are being finalized. Aesthetically consistent with the vehicle, such panes are attached on the structure of the top of the ark door and fold up. They enable key lock and offer possibility of partial opening while driving. However, the presence of the mirror are required to hold a front opening and Installation involves making a hole in the door trim. 4.2 Doors for Twizy initially without door. No. The case is too rare, only 6% of Twizy are sold without door. (Christian Dehais however intuition that new Renault windows could be a initial response.) 4.3 Visor. The idea is good and will be studied by Renault. 4.4 Carriers The idea is good and will be studied by Renault. 4.5 Trailer Barney. Not addressed. French law does not allow that device. 4.6 Adapters to connect to different types of terminals. Currently, no manufacturer meets the standards imposed by Renault. It is the even for Zoe when no adapter exists. It was recalled that the adapters sold commercially are not "recommended" by RENAULT who do not know the features, wholesale, although the risk is low (overheating etc ..) RENAULT can not master the use of these "accessories". 5. Services 5.1 Agreement with all town halls for the Twizy can have the parking card residential Too many mayors therefore too complicated to enter into agreements with local councils! Ultimately a Action at the town hall of Paris may be considered. There is one of the cities SEO site project offering EV parking (the ChargeMap free parking). 5.2 charging problem for city dwellers. not addressed 5.3 question the implementation of a terminal array not addressed 6. Twizy 2 A 2 Twizy is not news but a Twizy "phase 2" could emerge through small changes subject above all not to jeopardize security and they do not create too large investments, which excludes the following: - Increased safety (Twizy 1 = 2-star NCAP) Renault Twizy is noted that the Best in class. - Quieter Charger, reliability has been treated in 2012 - Less noise reduction and more resistant - Less rustic Braking - Windows integration in doors - Better suspension - Front seat folding, reclining for better access to the rear and a better comfort conduct. - Better insulation - Ventilation for demisting - Review the fragile elements: music, fender, charging cord hatch - More autonomy - Mirrors further forward for better ergonomics. - Quick charge and the various standards. - More storage space - Maximum speed to 95 km / h - Solar panels to power a battery for accessories. - Twizy pickup for technical services and craftsmen. - Convertible Twizy. - Better aerodynamics - Dimensions to sneak more easily and park truly perpendicular. Are some possible improvements always with the reserves mentioned above - Seats with more comfortable foams. - Key lock doors through new windows. -More regeneration during deceleration with security reserves (behavior "to limits ", passing on patch of ice, for example, fire and spark back obligation From a certain deceleration) - Full LED Lighting - Makeovers and customization thanks to the partial or complete covering. - Non-adjustable speed limiter (eg make a limiter 50 for the city), necessarily a less sophisticated controller / current limiter. - Series Speakers with AUX adapter or recharge and music. The idea would be chèr offer less than the current system with just a Parrot AUX (but what about the current system with bluetooth ...) Not addressed: - Sounds more pleasant inside and more powerful outside buzzer.