Hi all,
Looking for some collective knowledge. My car is going in for service in a few weeks, will be 5 years old so first I have to pay for and out of the 4 year warranty period.
Now last year, they replaced the handbrake which had failed under warranty, but this week it has failed again - it is ‘flappy’ and doesn’t stay in the down position when driving so I am having to push it with my hand to stop it coming up and obviously causing wear on brakes.
I asked Renault if that part is covered by a 12 month warranty from replacement, and they said no parts run concurrently with the car, which doesn’t sound/feel right else the very next day it could have gone and I would have to pay for it.
Any experience or suggestions on this? Next avenue is to check my consumer rights on this as well, but thought I would ask here first.