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Just bought an electric Smart

My app didn’t work initially but I contacted my dealer who helped me out. It was something they had to fix their end from what I can remember.

Thanks James, I’ll get back to Mercedes to see if the will help this time.

My car has now arrived. I managed to negotiate a lower price as it had taken 10 months from order. The cash price is £16,185 for a Smart EQ ForTwo premium plus 22kw with winter pack. Hope this is a good deal?!

I’ve had my Smart EQ Fortwo Premium Plus 22kw cabrio with winter pack for a couple of weeks now and I love it. I do not have a home charger fitted yet but charging on my normal 240v socket seems good enough as I charge over night (I’m not even sure if I’ll bother to get one fitted).

In the fairly mild weather (around 16c) I was getting an indicated 88 - 90 mile range when fully charged so I did a few test runs and some maths and this is what I found:-

  • Mainly motorway miles with light rain, average speed = 33 mph possible distance 77 miles
  • London City and fast-ish roads (North circular), average speed = 22 mph possible distance 90 miles
  • London city only, average speed =12 mph possible distance 106 miles

This is what I would have liked to know when I was researching if this car would work for me.

I ordered a Smart ForFour EQ in Cadmium Red back in February 2019 and took delivery in July. Love the car, good road holding, ideal for shopping and short runs, but have had problems with Pod-Point as I wanted a wall charger at home, which was finally fitted on the 28/10/19. Trouble is, the chap employed to fit the charger couldn’t (after 6 hours. of what should have been a 3 hour job) get it to log onto my WiFi network, so I can’t access the preheat via my smart App. The App wont now work on my 13 amp socket charger either, which it did OK before the fitter plugged the Pod-Point into my car. Just had an email from Pod-Point to say they are very busy and will get in touch when able. Not confidence building.
All though a 4 seater, the two back seats are more for kids or VERY small adults. Tons of room in the front and I would recommend it to anyone that does a short commute or for shopping. The cold weather has brought the Eco range down from 100 miles in the summer to 90 miles currently, which is fine for my needs. Incidentally I’m 78 and 6’ 2" if anybody is interested.

@john bit confused by this.

The Smart app talks directly to the vehicle (the vehicle has a sim card in it), nothing to do with what charge point you’re using or whether the charge point is connected to your home wifi. Unless I’ve misunderstood your post?

Hi James, The Pod-Point, like all new home chargers, is smart and can talk to a smart meter for tariff info and the car to control start and finish times for charging and preheating etcetera. The App talks to the car and can set charging times via a charge point. The App can only set charging times via the charger but not the 13 amp charger. When the 13 amp charger is in use, you can only preheat/cool the car in 5 min bursts.
The App also receives updates from Mercedes and the car as regards state of charge etcetera,it now isn’t working. I haven’t had an update from the App since the morning of the 25th, so I conclude that plugging the Pod-Point into the car has done something to the link with the car.

Hi fellow EV-owners! I’m new here, and I’m wondering what you think about having to activate the ECO button on the Smart EQ every time you start to drive? Wouldn’t you agree that ECO should be the default setting on an EV and especially one with such a limited range as the Smart, and that “sports mode” should be the one you select that one time you really feel you need to go very fast?”
And if you do, do you think it would be possible to let the manufacturers know, can this be fixed with software, for instance? Thx for replying :slight_smile:

Absolutely not. I rarely put my Smart in Eco mode. I much prefer the normal drive and only ever put it in Eco mode if I’m worried about not making it to a charge point for my planned journey. Most of the time I’m using it around town so have no need to maximise range.

ECO mode is not really any better than normal mode. The difference is only that it will do what you can do yourself. In fact i am able to match or better eco. ECO will limit power, but so can your right foot. ECO will limit the heating power which you can also control. ECO also makes it much harder to coast (which is the most energy efficient in most cases) as you need to exactly match the accelerator pedal to stop regen kicking in. In normal mode the car will coast and the radar will apply regen if the car in front brakes.

I find eco useful if going down a steep hill and i don’t want to exceed the speed limit (although light pressure on the brakes will regen and slow you) or when on a road with loads of speed bumps where its just easier using a one pedal driving style to speed up and slow down.

So in essence, i use eco only when i can’t be bothered to drive economically and need the range for my journey, which is rare.

Totally Agree, I always use ECO, particularly as there is no regen in sport mode, requiring the brakes to be used on bends or approaching traffic lights or junctions.

The regen does kick in in normal mode, either when the car slows itself down because of a slowing car in front, or when you brake. The actual brakes only kick in if you’re braking sharply, otherwise it’s regen that’s slowing you down.

Remember Regen only works if there is room in the battery - ie, when fully charged regen doesn’t slow you down only the brakes. Drive a few miles and try again.

Hi James,
Your right in what you say, but going down hills, or approaching a junction, there is no regen and I certainly am not keen on the regen braking on the car if the vehicle in front suddenly slows.
As regards your comment Osbrook, I always start off with a full battery, but am always aware of regen when I take my foot off the peddle. You have got to remember, that the moment you start driving, you are using up battery power, and regen can’t fully recharge the power being used.

I think I have light regen in mine when going down steep hills in normal mode. I will have to double check that when I’m next in the car as I’m so used to how it drives I don’t pay much attention anymore. Even if it doesn’t, if you lightly touch the breaks it will be using regen to slow the car. I much prefer this manual way of engaging regen than the car aggressively using regen whenever I take my foot off the accelerator in eco mode. Sometimes it makes sense to let the car roll down a hill without regen slowing it down.

Again, you just brake normally and assuming you’re not slamming them on then regen will slow you down before the brakes need to engage. If you’re reading the road then you can effectively use regen in most cases to slow you down without the brakes kicking in.

The regen won’t perform an emergency stop. It just slows the car gently if the car in front is starting to slow down and you’re getting too close. It works really well, although admittedly it might take some getting used to. I rely on it quite a bit instead of manually braking.

I’ve never noticed regen not kicking in, even with 100% battery. Isn’t it the case that the energy will just be ‘lost’ if there is no room in the battery?

My EQ pretty much never comes out of ECO mode - I need the range.

Out of interest have you tried to drive carefully while not in ECO mode (Lower heating etc) to see if you can match it?

I haven’t, to be honest. But I always see a change in range of around +10km whenever I press the ECO button and that’s a huge benefit during the winter.

5 posts were split to a new topic: Flat 12v battery