New to the forum, and well impressed with the help other Twizy owners have given me so far…especially Kenneth…vroom vroom!! (but with no noise!!!)
I took delivery of a second hand twizy 4 weeks ago, thinking I could choose the term and mileage that I wanted for my battery lease from RCI, since their Customer Proposal Form asks for this. RCI then said they don’t tailor the lease to the customer’s requirements, and offered a short list of options, starting at £45/m for 36 mths. No surprises there I hear you say… That’s where the interesting part starts. I had a list of full tariffs form Renault, starting at 30 Euros for 2500km, 40 Euros for 5000km and so on, including the equivalent of the £45 for 4500miles that RCI UK say is their lowest rate.
What you may not know is that Renault and RCI announced a new low mileage tariff for low mileage users on 1st April 2014 at the Geneva motor show, which, as they stated, covered the entire EU new and second hand Twizy market. Anyone on any contract could switch at any time to one of the new lower mileage rates from that date onwards.
I therefore sent the full list to RCI UK, having spoken to RCI Banque who confirmed that the full list is valid today on all new and second hand Twizys, only to discover that RCI UK have no knowledge of the full list being available. So I asked, why was the UK market being discriminated against, since the offer was supposed to be EU-wide, and as far as I’m aware we’ve not voted to leave the EU as yet!!. RCI and Renault UK have been asked to find out why all other EU countries offer the full rental list, while the UK doesn’t. Nobody knows why, despite the fact that RCI Banque know for sure that the full list does apply to all of their branches.
RCI UK needs pressure put on them to adopt the full list. I’m only one person who’s noticed this discrepancy, but with some assisted pressure, and some good legal advice, we’re bound to be able to get to the bottom of why the UK Twizy market isn’t being offered the full list of lease options.
Does anyone know why RCI UK hasn’t been given the full list to offer? If you call RCI Banque in Ireland, France, Germany, Spain, Romania, etc, they all offer the full list, so why not the UK???
Any help from others who have been down this road would be greatly appreciated…we could all end up with a lower rental here…for those doing less than 4500 miles of course…