Does anyone else use the Smart EQ control app with their Smart EQ?
Are you having any problems with it at the moment?
I’ve not been able to do anything with it since early this week, now getting “Login failure - Currently we are facing a problem with login system and we are working on it. Please trey to access the app after some time …”
I posted some feedback via the app on Tuesday and heard nothing back.
Initially it was just failing to login and going to a blank page.
I’m just stunned that a massive company with massive resources don’t seem to be aware they have a problem for a few days and once they release (probably after 100’s of customers contacting them) and post a notification to customers still don’t seem to be able to fix it.
Do they not monitor their services 24/7 like other businesses?
Have they all gone on holiday?
Don’t they care?