I used the Renault website ‘book a test drive’ feature last week. They phoned at the end of the week to say they hadn’t forgotten about me and would approach their fleet manager on Monday about locating one for a test drive. On Monday evening I got an email to say they couldn’t get one so that was that. No interest in offering an alternative and seemingly not bothered about losing the potential sale. I then messaged the RenaultUK Page on Facebook who were able to tell me the three UK dealers who currently have a Twizy - A.K.S. Yeovil in Yeovil, Vospers in Plymouth and John Banks in Cambridge. I thanked them but said I was a bit disappointed that there are so few Twizys in the UK despite them being featured prominently on the Renault website and Facebook page. I also suggested they could probably make use of the very friendly Twizy owners:
“May I suggest you make friends with people who own Twizys in the UK and see if they will help out? If I ever own one, I’d be very happy to allow others who are interested to try mine. Perhaps offer a discount on the battery lease in exchange for a warm owner endorsement and a few test drives?”
“Thanks for the feedback, David. We’re going to pass this on to our product team for them to consider but we really appreciate your comments.”
I think the telling word there is ‘but’.
I haven’t called Cambridge yet - I’ve since joined this forum which has been far more helpful.